NEW 4DTV CHANNELS                                                                                                           

                                                       W5 SATELLITE 

As you may know the Ku Band services on X4 are now available in C Band on the AMC -18 satellite located at 105 degrees W Latitude. And will be available to anyone using a 4DTV receiver. 

The designation in the Digital Programming Guide for this Satellite (AMC-18) is W5 and we have included information as to loading and programming this satellite into your receiver.

This is a new Satellite with a high signal level footprint throughout the US and adjacent areas.

                                    The Channel mapping for W5 is identical to X4  

SRL presently sell all of these services to our Ku Band customers and if you presently subscribe to any of our Ku Band services, you will be able to view these on W5 

If you do not presently have these services give us a call and we will be happy to get you started receiving all of these channels.

 

                                    Setting up W5 on your Receiver

FAQs and steps to fix it.

Q1 W5 does not appear on my program satellite screen?

A You will need to do a soft reboot to your 4DTV. Put your receiver on G1 channel 3. Unplug your unit for 20 seconds, plug it back in and let it sit, turned on, undisturbed for 20 mins. W5 should appear in your list after that.

Q2 W5 appears in my program satellite list but I am unable to enter the programming screen from there, it will just revert back to the satellite list.

A Unfortunately, the only fix for this is a Master Reset.  A master reset entails that you will have to reprogram your entire receiver.

A master reset, in addition to resetting your limits, will require you to move the dish from one end of the satellite arc to the other locating and saving satellites in certain positions using active channels on those satellites. Basically, it will be like you first took the receiver out of the box, everything will have been cleared. Do you know how to find the satellites to reprogram? After setting up your system and getting a rehit, Please allow ample time for the download to take effect.  In some cases it could take up to 2 hours for the download to complete.

 

Do you know how to reprogram your receiver?

No This can be a difficult thing to do and you may need assistance with this. I recommend that you talk to a technician regarding this.

Yes To proceed and do a MASTER RESET

Let us give you the hidden menu steps to clear the memory.

Press OPTIONS then press 67787.

A message will appear on your screen asking if you are sure you want to clear the memory.

                                    CAUTION

If you proceed and go to the next step you will remove all of the stored satellite information in your receiver, so if you are not completely sure of how to do this STOP and GET TECHNICAL Assistance

A master reset, in addition to resetting your limits, will require you to move the dish from one end of the satellite arc to the other locating and saving satellites in certain positions using active channels on those satellites. Basically, it will be like you first took the receiver out of the box, everything will have been cleared. Do you know how to find the satellites to reprogram?  If you are sure you know how to reprogram press ENTER on CONFIRM RESET.  You will then have to reprogram your receiver at this point.